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Data Center Engineer

DC Engineer/DCP

London  Metropolitan Area

Duties & responsibilities

 

  • Troubleshooting and repair of hardware faults and the installation of spares or components as required.
  • Provide hands and eyes services to all departments and external customers.
  • Installation and decommission of managed equipment within the Data Centres and external customer sites.
  • Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments.
  • Accepting and taking ownership of fault escalations from internal teams.
  • Providing internal and external customers with timely updates on progress of incidents.
  • Make regular physical checks of the Data Centre facilities and assist with the production of monthly statistics.
  • Documentation of Data Centre equipment, service configuration and hardware solutions.
  • Carry out physical checks and audits as required by the business and its customers.
  • The management and control of assets.
  • Manage and maintain Data Centre security by allowing only authorised personnel access to the Data Centre facilities.
  • Update and maintain databases following all changes to equipment or assets.